Frequently Asked Questions
Although you already hold a beacon registration(s) with us, we will still require you to create an account to be able to login to our new website so that you can update, register additional beacons and maintain your beacon registration details.
Your details should already be loaded once you have created your account and logged in, however, if you have an older registration or multiple registrations you may be required to re-enter some contact information while creating your account. Please have your distress contact details handy just in case you have to enter this again.
Use the email address you would have used when you registered or last updated your beacon. If you have forgotten or no longer have access to this email address, please contact us on 0800 406 111.
To create an account click here and use the "Continue your new registration" button. Although it is not a new registration to you, this is the correct link.
If you accidentally activate your beacon, immediately contact RCCNZ on +64 4 577 8030 or 0508 472 269.
This will ensure that a rescue operation is not launched needlessly. Keep it switched on until instructed to turn it off, even if you are unable to make contact with us.
There is no charge or fee for accidental activation.
Click here to find out who can service your beacon.
Please contact us during our business hours of Monday to Friday (9am - 3pm).
You can take your beacon overseas and keep your registration details with us here in New Zealand. If your distress contacts are mainly in the country that you are moving to, and you intend to live there long term, it may make more sense to have the beacon recoded to that country and registered there.
You can activate your beacon if instructed by Ambulance or Police staff even if you are within phone service. This will allow them to liaise with Rescue Coordination to relay your location to their comms team.
Because the beacon is unregistered the RCCNZ operational staff will have to undertake additional checking and efforts to establish that the beacon is in fact not being activated inadvertently. These additional checks take time and consequently the response to your situation will be delayed.
Companies, corporations, schools, clubs, farms, syndicates etc. are all considered organisations.
For more clarification please email us at firstname.lastname@example.org
You can register and manage your beacon registrations right here by creating an account here.
Unfortunately, we cannot register your Australian beacon here in New Zealand as we can only register New Zealand and some Pacific coded beacons. You will need to register your beacon with AMSA, or have your beacon recoded to a New Zealand code through your beacon manufacturers New Zealand importer. Find out who to contact for recoding here.
It is fine for you to loan your beacon or to borrow someone elses. You do not need to update the registration. Please read more here.
To comply with the New Zealand Radio Regulations all radio transmitting devices (including 406 MHz beacons) operated with in New Zealand must be registered with the Rescue Coordination Centre New Zealand.
Please ensure your distress contacts are aware of your trip intentions/plans, as we will be in contact with them should you activate your beacon during your trip.
No. Search and Rescue responses in New Zealand are free.
Downloadable registration form
If you require a registration form in pdf format, this can be downloaded below.